Educational Resources

From schools that want to briefly expose students to RE CAD/CAM, to schools that are preparing students for jobs in the manufacturing industry, we are committed to making it easy, effective, and affordable to use the worldwide market leading software.

It’s so easy to integrate ReverseEngineering.com  into an educational program. Why would you teach with anything else?

• Be sure you have already tried to contact your ReverseEngineering.com  Reseller.
• Provide your contact information, the ReverseEngineering.com  version you are running, and the serial number of your license.
• Be ready to describe the problem in detail.
• Be in front of your computer when you call.
• Try to duplicate the problem before calling. Our technician may require you to duplicate the problem while you are on the phone.
• Have ready a complete description of your hardware, including your operating system (OS), central processing unit (CPU), mouse, and memory.

If your ReverseEngineering.com Reseller is unavailable, you can email [email protected] anytime.
Your support request will be processed Monday – Friday, 8:00 a.m. – 5:00 p.m., ET. When emailing for technical support, please include: The version of ReverseEngineering.com  you are running.

• The serial number of your license.
• Your telephone number and contact information
• A detailed description of your issue.
• Files required to reproduce the issue you are having such as the ReverseEngineering.com  geometry file, Cad software being used , scanning hardaware driver version screen shot of system configuration files, and post processors.
• ReverseEngineering.com  customers should use the Zip  utility to gather ReverseEngineering.com  part data into a zip  file and attach this file to the email. 

When requesting support please follow these guidelines:

• Be sure you have already tried to contact your ReverseEngineering.com  Reseller for assistance.
• Provide your contact information, the ReverseEngineering.com  version you are running, and the serial number of your license.
• Provide a detailed description of the problem you are having.
• Provide the make and model of the PCMM machine and serial #.
• Provide a simple CAD or point cloud  file that illustrates the problems you are having .
• When possible, please narrow down the problem operations or repeatable workflows  that are causing the problems.
• Screen shot of Windows sytem Information.